This team at FCOOS is taking care of all the sysadmin activities of our customers. We take care of their Desktop Issues, Server Issues and Network Issues. We manages their IT choes give them pease of mind. We gets the calls either day or midnight and open the laptop and try to resolve what ever the issues either it is urgent or critical. Some times we saves the entire network from down time. Other times it might be their email server or Web server. And most of the time it would be theri Desktops or Laptops.